FAQ about Therapy

We are in the Avondale neighborhood in West Ashley. Our office is in a cozy little house with parking right outside.

680 St. Andrews Boulevard, Suite A
Charleston, SC 29407

Sure! We can offer virtual sessions on a secure platform thanks to changes and adaptations during the COVID-19 pandemic. Often, timing and availability can be such a barrier to receiving help. Being able to pop on a virtual session during your lunch break or your baby’s nap makes telehealth so convenient.

We do. To keep our spots open and available for people, we have a 48-hour cancellation policy. This policy is also a way to value each therapist’s time.

We do not accept insurance. We are out-of-network providers, so we do not bill your insurance company directly but will provide a receipt (called a superbill) for the sessions you paid for. You may, however, submit this superbill to your insurance provider for any out-of-network benefits you may have, and they will issue a reimbursement check.

We recommend contacting your insurance company to determine your out-of-network benefits before beginning therapy. The client is responsible for paying for their session at the time of service, regardless of insurance benefits.

Unless otherwise stated or planned, sessions are 50 minutes. This timeframe helps give the therapist a buffer to grab some chapstick and refill their water before meeting with the next client!

We see all sorts of people! Because of the diverse backgrounds and training of the therapists at Kinship, we can accommodate children as young as three years old, teenagers, and adults of any age. We also see families and couples!

While all therapists have received education from Christian graduate programs, we do not practice solely as Christian therapists. We must be a safe place for anyone who walks through the door, regardless of religious background. Whether Christian or not, you get to decide how much and if you want that religious experience to be a part of your therapy experience.

Great question! Sometimes, you will quickly know that you clicked with us; sometimes, it takes a few sessions. And, we will ask you how you feel about things and if you feel like we understand you.

So much of the success of therapy is about the relationship between therapist and client, so we want to make sure that it is as strong as possible for you! We are humans and not robots. We will talk through these things with you every step of the way!

The short answer is: “It will take as long as it takes.”

Some people find short spurts of time in therapy enough for them to meet their goals and get what they need. Other times, people will find the value of treatment over the long term to be more helpful in meeting their needs. We have seen some clients for as short as eight sessions, and others we have seen off and on for eight years.

Charleston is a small community, so there is a good chance you could run into your therapist out and about. If we see you in public, we will never approach you, but we do not mind if you say hi! It is always fun to talk with clients about what it was like to see me “in the wild” wrangling my children through the grocery store. I told you, we are humans, not robots!

Well, we don’t keep them alive for long. Indoor plants seem to be a great mystery. Figuring out what they need is pure guesswork!!! We’re considering getting some fake plants soon.

While not every therapist takes notes during a session, some might! Notes help us jot down important things you say, certain words you use, details we don’t want to forget, etc. You can always ask us what we are writing or even talk about how our writing makes you feel!